BLOCK HEROES · TERMS OF SERVICE

Last updated: 12 November 2026

These terms are the agreement between you and us when you play Block Heroes, a browser game, on its website or through its match servers. By playing, or by creating an account, you accept them. If you do not accept them, please do not play. What we keep about you is described in the Privacy Policy, which is part of these terms.

Who we are: Block Heroes is run by Giulio Bavaresco, "we" or "us" in these terms. Contact: info@bitvial.com.

1. The game is in development

Block Heroes is a playtest (beta): it is unfinished and still changing. Features, champions, weapons, maps, modes and rewards can be added, changed or removed at any time, and the game can have bugs, downtime or lost matches.
Progress may be reset. During the playtest we may reset or adjust levels, XP, coins, diamonds, items, stats and match history, in part or for everybody (for example before the full launch, or to fix an error or an exploit). We will try to announce a reset in advance when we can.

2. Who can play

Anyone can play as a guest. If you are under 14, ask a parent or guardian before you sign in with an email, a Google or a Discord account (see "Children" in the Privacy Policy); if you are a minor, a parent or guardian should read these terms with you. If you are under 14, you may only create an account with the consent of a parent or guardian.
You may not play if we have banned you, or if the law of your country forbids it.

3. Your account

Every visitor gets a guest account on their first visit, kept in that browser. You can sign in to keep it across devices with a link we email you, with Google, or with Discord. We do not use passwords for now.
One account per person. Do not share, sell, buy or lend accounts, and do not use another player's account. You are responsible for what happens on your account: keep access to your email and your Google or Discord account safe, and tell us if you think someone else is using yours.
Your player name must not be offensive, impersonate someone else, or contain personal information or links. We may change a name that breaks these rules.
You can delete your account at any time from ACCOUNT → DELETE MY ACCOUNT (what is erased is listed in the Privacy Policy). Deleting it loses its progress and items for good.
We may suspend or close an account, or limit what it can do (for example mute its chat), if it breaks these terms, if we must by law, or to protect other players. When the breach is not serious we will normally warn first. If you think a sanction is a mistake, write to us.

4. Fair play and conduct

Play to have fun and let the others do the same. You must not:

cheat: use aimbots, wallhacks, speed or damage hacks, macros that play for you, or any program that changes the game, its memory or its network traffic;
use exploits: knowingly abuse a bug or a glitch (please report it to us instead), or get rewards in ways the game does not intend;
use bots or automation: play, farm or level up an account with scripts, or run more accounts to boost one (win trading, smurfing to hurt new players, feeding);
harass or abuse other players: threats, insults, hate speech or slurs about who someone is, sexual content, stalking, or asking anybody (especially younger players) for personal information, photos or contact outside the game;
grief: sabotage your own team on purpose, or spam;
attack or overload the game, its servers or other players' connections, or try to get into accounts or parts of the service that are not yours;
sell or advertise anything, or impersonate us, our admins or another player.

Players can report each other from the TAB board (REPORT). Our admins check reports and may warn, mute, suspend or ban the accounts (and, for cheating or abuse, the internet address) involved.

5. Chat

The chat works only in matches on our servers and can be switched off or limited to your team and party (SETTINGS → GAME → CHAT). You can mute a player for yourself.
Every message passes through a filter: rude words are starred out; slurs, threats, links, contact details and requests for personal information are not sent. Filtered messages give points; too many points, or a single slur, threat or grooming attempt, give a strike.
Strikes follow a ladder: the chat is muted (10 minutes, 1 hour, 24 hours), then the account is suspended (1, 3, 7, 30 days, then for good). You come down a step for every 30 days without a strike (90 after a suspension). The filter is automatic and can make mistakes: write to us if you think a strike is wrong.
The filter is not a guarantee. Never share your real name, age, address, school, phone number or social accounts, and report a player who asks for them.

6. Coins, diamonds and items

Coins are earned by playing (matches, challenges, levels, the free pass) and are free.
Diamonds are the game's premium currency. Today they are only given for free, inside the game: nothing in Block Heroes is sold for real money. If we ever start selling anything, these terms will be updated first, and the price and what you get will be shown before you pay.
Coins, diamonds, skins, champions and every other virtual item are a licence to use them in the game, not property. They have no real-world value, cannot be exchanged for money or anything outside the game, and cannot be transferred, sold or traded between accounts or outside the game.
We may change items, prices, drop chances and rewards, for example for game balance, and may remove an item obtained through a bug, an exploit or a breach of these terms. During the playtest, items can also be lost in a reset (section 1).

7. Intellectual property

The game, its code, champions, art, models, maps, music, sounds, names and logos belong to us or to those who licensed them to us. You may play the game for your own personal, non-commercial use; you may not copy, modify, resell, reverse engineer it (except where the law allows) or reuse its assets elsewhere.
You may stream, record and share videos and screenshots of your games, including on monetized channels, as long as you do not suggest that we endorse you and you follow these terms.
What you write or create in the game (your name, chat messages, any map edits) stays yours, but you allow us to use, show and store it as needed to run the game.

8. Availability and changes

The game is free to play and is provided "as is" and "as available". We do not promise that it will always be online, without errors, or that a server, mode or region will stay available. We may suspend the game for maintenance and may stop it altogether; if we close the game, we will give notice in advance where the law requires it.
Rooms hosted by a player ("host a room") connect players' browsers directly; we do not control those matches or what the host's connection does.

9. Liability

To the extent the law allows, we are not liable for indirect damage, lost progress or items, lost data, or for what other players do or write, and our total liability towards you is limited to what you paid us in the 12 months before the claim (zero if you never paid).
Nothing in these terms limits liability that cannot be limited by law (for example for intent, gross negligence, or injury), or your rights as a consumer under the law of the country where you live.

10. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, and disputes go to the courts of Toronto, Ontario, without taking away the protection that the mandatory law and the courts of your own country give you as a consumer.

11. Changes to these terms

We may update these terms as the game changes. We will show the date of the latest version at the top of this page and, for important changes, tell you in the game before they apply. If you keep playing after a change applies, you accept the new terms; if you do not accept them, stop playing and you can delete your account.

12. Contact

Questions, a sanction you think is wrong, a bug or an exploit to report: write to info@bitvial.com.